Personal Information
Fresh Fal Sabji.com is website of Freshfalsabji vegetables and fruits incorporated under the Companies Act, 2013 with its registered office at
RD - 154B, Roshan Garden, Najafgarh, New Delhi - 110043.
The domain name www.freshfalsabji.com is owned by the Company.
Please feel free to reach out to us at our Customer Care helpline 7678475771 - 9971054767
Should you have any clarifications regarding the Terms and conditions , please do not
hesitate to contact us at info@freshfalsabji.com .
Service overview
The freshfalsabji.com is a platform for consumers to purchase Grocery and daily essentials
Needs items Online . Transactions through the freshfalsabji.com may be subject to a
delivery charge where the minimum order size is not met ( For free delivery Minimum order size is 999 Rs and Rs 50 will be charged for below Rs. 999 order).
Eligibility
, if you are a minor, i.e. under the age of 18 years, you may use/access the site under the
supervision of an adult parent or legal guardian who agrees to be bound by these Terms
of Use
. The platform is intended to be used for end-consumers who desirous of purchasing
product(s) for domestic self-consumption.
The Company, is sole decision maker and without any liability , reserves the right
to use platform or refuse your registration, or refuse to permit use/access to the
platform if:
(i) it is discovered or brought to notice that you do not conform to the
eligibility criteria, or
(ii) the Company has reason to believe (including through
evaluating usage patterns) that the eligibility criteria is not met/is violated by a
user.
Account & Registration Obligations
All users must register and log in for placing orders on the platform
You must keep your account and registration details current and correct for all
communications related to your purchases from the platform.
As part of the registration process on the website
the Company may collect the following personally information Name , email I’d,
contact number , Address for delivery .
We may collect and store personal information provided by you from time to time on the
website/app. We only collect and use such information from you that we consider necessary for
achieving a seamless, efficient and safe experience, customized to your needs including:
1. To enable the provision of services opted for by you;
2. To communicate necessary account and product/service related information from time to
time;
3. To allow you to receive quality customer care services;
4. To undertake necessary fraud and money laundering prevention checks, and comply with
the highest security standards;
5. To comply with applicable laws, rules and regulations .
Pricing
The Company aims to ensure that prices of all products offered for sale are true and
correct.
However, from time to time, the prices of certain products may not be current
or may be inaccurate on account of technical issues, typing errors. In each
such case, the Company reserves the right to cancel the order without any
further liability.
Freshfalsabji.com is now live with UPI
Unified Payments Interface (UPI) is an instant real-time payment system developed by National
Payments Corporation of India facilitating inter-bank transactions. The interface is regulated by
the Reserve Bank of India and works by instantly transferring funds between two bank accounts
on a mobile platform.
UPI is built over Immediate Payment Service (IMPS) for transferring funds.
How does it work?
• UPI would appear as a separate tab on the Payment Options page on your android
application
• Once you click on the UPI option, it would scan your device to find out the UPI apps on
your phone
• You can choose one of the apps to pay for the order and complete the transaction.
Refund against the transaction (if any) would be reflected in your respective account within 15
working days .
In case any user wishes to communicate with company the user may communicate at the following.
Number:- 7678475771 - 9971054767
Email - info@freshfalsabji.com
Attention Mr. Raju Kumar Chanchal
Communication with Company
If you wish to correct or update any information you have provided by you. You may contact the
Company to correct or by sending an e-mail to info@freshfalsabji.com or Call on 7678475771 - 9971054767
Customer are advised to read and understand our term and conditions properly.
As by accessing the website/app you agree by the terms and conditions of company
you may from time to time choose to provide payment related financial information (credit card,
debit card, bank account details, billing address etc.) on the website. We are committed to
keeping all such sensitive data/information safe at all times and ensure that such
data/information is only transacted over secure website [of approved payment gateways which
are digitally encrypted], and provide the highest possible degree of care available under the
technology presently in use.
The Company will not use your financial information for any purpose other than to complete a
transaction with you.
Further, transacting over the internet has inherent risks which can only be avoided by you
following security practices yourself, such as not revealing account/login related information to
any other person and informing our customer care team about any suspicious activity or where
your account has/may have been compromised.
Further, transacting over the internet has inherent risks which can only be avoided by you
following security practices yourself, such as not revealing account/login related information to
any other person and informing our customer care team about any suspicious activity or where
your account has/may have been compromised.
RZ - 154B, Roshan Garden, Najafgarh, New Delhi - 110043
